Clans Service Delivers Assurance That Your Elevators Are Always Available.
- Reliability: The industry's most highly trained technicians, supported by an entire global network of experts are focused on reducing the service calls to maximize your equipment availability.
- Responsiveness: Structured routines, real-time dynamic scheduling and 24/7 remote monitoring on all brands are integrated to provide the right service at the right time.
- Communication: Online access to your service history, email notifications of notable events, and a 24/7 customer call center are among the many ways to keep you informed.
- Customer Service: Regular customer surveys, a vast replacement parts inventory and no-cost proposals for capital planning are among the many services we provide as your partner.
- Results: Our aim is to exceed your expectations by delivering maximum availability, fewer service calls and exceptional customer satisfaction.
- Sustainability & Safety: Developing ever more sustainability, end-user and employee safety is at the part of providing first class service.
Timely Maintenance of the Elevator is very important to keep the Elevator in good Condition and it avoids or Reduces the number of breakdowns. If a certain component needs to be changed the same can be changed before its expiry, thereby avoiding sudden failures.
Clans maintenance contracts are flexible in features and options and to any brand and model. We offer different contract types from all-in-one to individually optimized to meet your specific building requirements, traffic patterns, equipment condition and more.
| Contract Type | Asistance | Standard | Classic | Premium |
|---|---|---|---|---|
| Recommended Application | For very low-use applications and where all parts and repairs are paid for as they're needed. | For low-use applications and where all parts and repairs are paid for as they're needed. | For medium-use applications and where major parts are paid for as they're needed. | For high-use applications and where total budget predictability is important. |
| Technical Support Coverage | Yes | Yes | Yes | Yes |
| Preventive Maintenance Visits | No | Yes | Yes | Yes |
| Parts and Repair Coverage | No Parts and No Repair Coverage ( Additional Cost) | No parts coverage | Only minor parts coverage | Major and minor parts coverage |
| Safety Test Coverage | Additional Cost | Additional Cost | Additional Cost | Included |
| Service Call Coverage | No Coverage | Regular Time Coverage excluding Sundays and Holidays | Regular Time Coverage( 9am-7pm) | 24 Hours Service Coverage |
| Potential out-of-Pocket Cost | ₹1999/- | ₹1999/- | ₹1999/- | ₹1999/- |
| Relative Maintenance Cost | ₹1999/- | ₹1999/- | ₹1999/- | ₹1999/- |
