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Home Elevators

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FAQs

Some Frequently Asked Questions

Part of a discussion with an elevator professional is you asking questions. This is the best way to get the information you need to help you in your decision making process. All of the questions below can be answered by an elevator professional. If the company you have contacted refuses to answer the questions below, start shopping for a new company.

WHAT IS THE MINIMUM SPACE WE NEED TO HAVE IN OUR HOME TO INSTALL A LIFT?

4ft width x 4ft depth(1200mm width x 1200mm depth) is ideal and 3ft width x 3 ft(900mm width x 900mm depth) depth can be managed.

IS IT SAFE/POSSIBLE TO INSTALL A LIFT WITHOUT THE MACHINE ROOM AND WITHOUT PIT ?

Yes, Absolutely. It is because the home lift speed is less than o.2 mtrs per second and the technology/mechanism we use in our home lifts meet all the safety parameters.

WHICH FINISHING IS MORE SAFE/PREFERRABLE FOR A HOME ELEVATOR , IS IT GLASS/SS/MS ? / WHAT KIND OF MATERIAL IS MOST PREFERRED FOR A HOME LIFT ? / WHICH KIND OF MATERIALS ARE AVAILABLE FOR THE HOME LIFT AND WHICH IS RECCOMENDED ?

For home lift, we will be suggesting to go ahead with Mild Steel Powder Coated material for the cabin and doors and it is preferable as it will lower the investment on lift and it can be matched as per your home interiors, so fulfilling your asthetics.

CAN I USE A HOME LIFT FOR BOTH COMMERCIAL AND DOMESTIC PURPOSES , WILL IT BE SAFE/POSSIBLE/FEASIBLE ?

No, We would never suggest you to use a home lift for commercial purposes. As commercial lifts are designed to handle heavy traffic which means for more load and designed to sustain rough use, by integrating robust materials which affects the costing whereas in the case of home lifts, they are designed to fulfill the personal needs and made for comfort/luxury. The build is so, it is meant for private usage only, which is why the investment amount on our home lift is comparatively low than commercial lifts.

CAN YOU PROVIDE A SMALL LIFT FOR ONLY 1 OR/AND 2 PERSONS ? AND WHAT WILL BE THE CABIN SIZE FOR IT ?

Yes, The cabin space is entirely customizable as per your requirements.The size of the cabin will be 2ft x 2.5ft for 1-2 person/s.

HOW MANY DAYS WE REQUIRED TO HANDOVER A RESIDENTIAL LIFT IN THEIR PLACE ?

Once the deal is closed, and you have initiated the advances against the investment on your home lift, we will complete the project within 45-60 days, from the day of kick-off meeting.

HOW MANY EXISTING CLIENTS YOU HAVE IN OUR AREA ?

Our home lifts are designed to be smart by the use of Internet of Things and various safety sensors. We are building smart lifts for smart homes. We did intensive research and robust testing on our home lift to make sure it stands up to the state-of-the-art standards and expectations. As the innovative technology is tested in Bhubaneswar, Cuttack, Puri, Brahmapur, Ranchi locations for a long time, and now with the tested and proven technology we are expanding throughout Asia.

WHAT IS YOUR WARRANTY PERIOD ?

All the standard companies are generally providing a 12 months conditional warranty. However, we can proudly say that we are covering a warranty period of 18-24 months without any conditions. A complete unconditional warranty with no questions asked.

HOW WILL YOU DEAL WITH IF WE REQUIRE ANY INSTANT SERVICE OR WHAT WILL YOU DO IF WE FACE A SUDDEN BREAKDOWN ?

As said all our lifts are IoT based, we have central monitoring for the lifts. The chances of breakdowns are almost zero and for periodic preventive maintenance, we have a dedicated team to provide on-site services. Once we have installed an elevator at your place immediately we will engage our support/service team for your support. And we are committed to provide support within 24 hours.

HOW MUCH WE HAVE TO INVEST FOR OUR REQUIRED LIFT?

Our vision is to provide a smart lift for every smart building. We innovated our lifts which range from high cost luxury finish to budget friendly safe and smart lift. Our budget starts from 3 Lacs + GST for G+1, 2-4 passengers, Half-Cabin--Half-Door. However, after the survey of your site physically we can quote a proper estimate. And the investment amount on the home lift is also based on the model/design/specifications you are going to choose and finalise. Before that we need photos of your building/site where you are planning to install an elevator. We also provide support over video conferencing. And honestly the price is dependent on the timeline you are going to install the lift. The soon you can close the deal, the best investment price can be quoted. Because we have a plan to install 100 lifts at an introductory price, which is going to be 30% less than the regular price.

CAN WE VISIT ONE OF YOUR CLIENT FOR REFERENCE ?

Yes Sure, we can make arrangements for the visit. You can check the testimonials on our website. And we can arrange a virtual reality 360-degree view of our elevators. You also can check the google ratings and review to know more about what are people talking about us.

WHERE IS YOUR COMPANY BASED FROM ?

We are a proud make in India company present in more than 12 major cities across India and within the end of 2023 we are projecting our presence in all 100 smart cities. We will be having our customer experience centers in all major cities in India by the end of 2023. Basically, our registered office is in Bhubaneswar, Odisha and our International office is in Kuala Lumpur, Malaysia. (contact us page on Website)

WHERE DO YOU MANUFACTURE ?

We have in-house infrastructure to manufacture all sheet metal works like cabins, doors, brackets, car frames, counter frames and more. And for control, guide rail, machines we have collaborated with World class companies like Wittor, Usha Martin, GMV, Arkel, Montenary, etc. We have a detailed sheet of our collaborations and materials used information at your disposal.

GIVE SOME MATERIAL DETAILS USED IN HOME LIFT?

For hydraulic we use imported Italian power pack and piston for premium home elevators and for standard half cabin half door hydraulic we import from Taiwan. The rest for the cabin we use 304 grade Stainless steel material, Jindal make. Or 1.2mm thickness MS powder coated Jindal made based on your choice or as finalised. In our lift more than 194 safety systems are installed which will protect you incase of stuck lift in between floors, from accidental mishaps, and makes your ride smooth and comfortable. The products are durable and manufactured as per Indian climate standards.

WHERE IS YOUR MANUFACTURING UNIT ?

We have our basic manufacturing unit at Trisulia, Cuttack. And we have long term contracts with several manufacturing units located in Ahmedabad and Pune.

WHAT IS THE COST OF ANNUAL MC AND TYPES OF AMC WILL IT BE AFFORDABLE ?

We have a minimal cost of 6,000 -7,000 INR per year for our lifts only. And we offer the following types of graded servicing, Non-comprehensive, Semi-comprehensive, and Fully-comprehensive. As per the requirement you can opt to the options which is best for you.

WHICH ONE IS BETTER HYDRAULIC, MR OR MRL AS HOME ELEVATOR ?

MRL Gearless home lift is the best option if you have provisions for shafts. Else otherwise to minimise the civil works and costs incurred you can prefer hydraulic lifts. However, we can assure and are proud to claim that all the models of Clans Machina are safe and

WHAT IS YOUR PAYMENT TERMS AND GST PERCENTAGE ?

18% GST is applicable, and our payment terms are 30%, 60% and 10%. 30% advances on confirmation of order, 60% advances before materials dispatch and remaining 10% on completion of project.

WHAT ARE YOUR SAFETY PARAMETERS ?

We are CE certified, ISO certified and our lift’s feasibility is certified by authorised third parties.

HOW MUCH IS THE ELECTRIC CONSUMPTION FOR HOME LIFT ?

For every 10 cycles our lift consumes a single unit of electricity. And we can install the home lift in a single phase power, which is usually configured in homes.

WHAT ARE THE CONSTRUCTION WORK WE REQUIRE TO PLACE A HOME LIFT?

The construction or civil works required at your site will be finalised only after requirement and feasibility checks either by our team or by your end. We however provide feasibility checks at absolutely free of cost.

HOW DO YOU ENSURE A JOB IS COMPLETED ON TIME ?

Before the project starts, we will arrange a kick-off meeting with you and the project team, and after discussion we will prepare a project timeline mutually. And the completion will be done accordingly. Mostly, we are utilising 30% of our capacity to make our customer experience World class. If the reason for the delay is contributed by us, we will bear a 5% late delivery charge on the project amount.

WHAT IS YOUR AREA OF EXPERTISE ?

We have over a decade of experience in the vertical transportation industry. We have been very active in the B2B segment and commercially dealing by white labelling elevators of global and reputed brands. We have a highly qualified technical team and support executives. We divulge into R&D and product development with a big chunk of revenue diverted into the segment, to understand the need of the market and to manufacture a product suiting the market. Like we did for the Indian market with our range of smart and budget-friendly home elevators.

WHAT SERVICE/MAINTENANCE OPTIONS DO YOU OFFER?

Non-comprehensive, Semi-comprehensive, and Fully-comprehensive.

ARE YOUR PARTS PROPRIETARY?

All our parts are Indeginous. We manufacture our own materials involving sheet metals.

WHAT IS ARD AND HOW MUCH DOES IT COSTS?

ARD stands for Automatic Rescue Device, it usually costs around 30,000 but it is included in the investment amount for home lift. It is a key feature and compulsory installed in all of our lifts in order to assure the safety standards.

WHY HAVEN’T WE HEARD ABOUT YOUR COMPANY?

We used to deal in facilitation and marketing of major global elevator companies by providing white labelled elevators. And we focused on B2B segment only. Now we are starting to cover the home segment. We take pride in our R&D and we deliberately divert a good chunk of our revenue towards understanding the requirements and wants of the market. So we are proud to introduce the smartest home elevator in India.

We hope you find this list helpful, regardless of the choice you make. Feel free to contact us at any time to discuss your project or to ask general questions. Of course, we do hope you will consider a Phoenix Modular Elevator for your next project. If you have one in mind, feel free to reach out to us.

Contact Us
Clans Machina (E-Mail)